These terms and conditions apply to an ordering facility for the sale
or purchase of foreign currencies. The Service is only available for
the currencies listed and available from time to time on the website
www.VanexGroup.com (“Website”). Client (You) confirms that you have
read and understood these terms and conditions and agree to be bound
by them and to comply with all applicable laws and regulations.
Placing the orders is only available to individuals aged 18 years or
over and in the case of a firm or corporation, it is duly constituted
and incorporated and possesses the requisite power to enter into this
Agreement. VANEX Currency Exchange reserves the right to refuse the
Service to any person found to be acting outside these terms and
conditions. A contract between you and VANEX Currency Exchange is only
formed when we receive your payment and send you a confirmation SMS,
Message or email that your order and payment has been accepted. This
Agreement shall be governed by and construed in accordance with
Canadian Law. The parties agree to irreversibly submit to the
exclusive jurisdiction of the Canadian Courts. All information
provided by the Client to VANEX Currency Exchange is true, correct and
complete, and the Client will notify VANEX Currency Exchange promptly
of any changes to such information. The Client accepts the risk of a
third party receiving confidential information concerning the Client
and specifically releases and indemnifies VANEX Currency Exchange from
any claim arising out of a third party intercepting, accessing,
monitoring or receiving any communication from a Client intended to be
provided to VANEX Currency Exchange or from VANEX Currency Exchange
intended to be provided to the client. You must provide the requested
information for us to process your order. VANEX Currency Exchange
reserve the right to request further information from you at any time
to enable us to complete your order and/or to comply with regulatory
requirements. VANEX Currency Exchange will use various procedures to
authenticate each transaction. By placing an order, you confirm that
the details contained in the order are correct in all respects.
Anti-Money Laundering Due to the inherent risks in transferring
currency between parties located in different countries, VANEX
Currency Exchange has obligation to comply The Anti-Money Laundering
and Counter-Terrorism Financing Rules (AML/CTF Rules). Law enforcement
agencies may periodically inspect and require copies of Client
information and business records held by VANEX Currency Exchange, to
ensure compliance with all applicable anti-money laundering and
counter terrorism financing laws. Method and Timing of Payment Any
payment to VANEX Currency Exchange in any currency will be at a
conversion rate agreed with the Client at the time, the Order is
entered into. Any sums that the Client owes to VANEX Currency Exchange
must be paid in one of the following: a) by online bank transfer; b)
by same day bank transfer; c) by cheque d) by cash In the event of
Sale the Client must pay the Sale Currency in full into the bank
account nominated by VANEX Currency Exchange on or before the
transaction date. If client were paid twice by mistake you must return
it. Otherwise VANEX Currency Exchange has right to take legal action.
You can face both criminal and civil charges. Any costs associated
with the collection of the debt are borne by the client. The interest
payable on late payments will be in accordance with existing Victorian
legislation, the penalty interest rate is 12 percent. Sanctions Under
Australian laws we are prohibited from dealing with sanctioned
individuals or entities. If it appears that you are a sanctioned
person, or are acting on behalf of a sanctioned person or entity, we
may be required to suspend or stop providing the Service to you.
Cancellation of an Order To cancel an order you must notify VANEX
Currency Exchange by contacting our Customer Service Centre either by
phone or by email. Operating hours are Monday-Friday 10am-9pm; and
Saturday 10am-5pm (Vancouver Pacific Standard Time). You will need to
provide your details and your order reference number. If the Client
cancels or fails to perform an Order, the Client is liable for any
loss or damage suffered by VANEX Currency Exchange in closing out
Orders which the Client has cancelled or failed to perform. VANEX
Currency Exchange may in addition charge the Client a cancellation fee
of 10% of the total amount of the Sale Currency for each Order. If the
Client fails to pay any amount when due under this Agreement, VANEX
Currency Exchange may set-off against such amount against any amount
payable by VANEX Currency Exchange to the Client. Although VANEX
Currency Exchange will use all reasonable efforts to process the
Client’s Order on the same Day that it is submitted to us. VANEX
Currency Exchange shall not be responsible or liable for the time it
may take financial institutions to settle accounts. CIRCUMSTANCES
BEYOND OUR CONTROL 9.1 If VANEX Currency Exchange is unable to perform
its obligations under this Agreement or an Order because of factors
beyond its control or because of a Force Majeure Event, VANEX Currency
Exchange will notify the Client as soon as is reasonably practicable
and will use reasonable endeavours to secure the return of any money
paid by the Client in respect of which VANEX Currency Exchange has
been unable to discharge its obligations under this Agreement.
